Contracts:
• FEI Customer interface for all operating departments
• Order Entry/RMA
• Enter FEI Material Orders
• Contract Review/ Generate Shipping papers
• Coordinate FEI Efforts at all levels
• Issuing RMA#
• Issuing S/N's
• Informing Customers of status
• Resolving Customer complaints
• Respond to various customer/ government surveys
• Determining charge or warranty repairs
• Assist in shipping/ billing of products/ accounting issues
Sales:
• Quoting FEI standard products
• Quoting repairs and issuing evaluations
• Product Research (Price/Cost/Delivery)- on different government websites
(SAM.gov, FBO, etc)
• Proposal Process - start and end points ( quote # creation, internal processes, & closeout)
• Generate quote cost volumes from templates and work with various departments to complete cost volumes for proposals.
• Maintain forecast and bookings report
• Maintain sales representative commission rates
• General Administrative Duties
Qualifications:
• Proficient in coordinating, managing and participating in various projects
• Expert in Microsoft Word, Excel, and Power Point
• Driven, energetic, self-motivated team player with excellent verbal and written communication skills. Self-Starter, willing to learn
• Able to manage multiple tasks simultaneously in a fast-paced deadline driven environment
• Capable of operating with minimum direct supervision
• Limited travel
• EOE/Disability/Veteran
• This position is onsite
• We offer a comprehensive benefit package including: Health Insurance, Dental and Visio, Life Insurance, Short and Long Term Disability. Flexible spending option and 401k. We also offer paid time off including: Vacation, Sick and Paid Holidays